AGS
Welcome to Atlas Global Solution, where excellence meets efficiency in Call Center Outsourcing.....
About Us
Established in 2023, in the vibrant city of Mohammedia, Morocco, Atlas Global Solution is the epitome of excellence in call center outsourcing. Our commitment to quality, performance, and customer satisfaction has been the driving force behind our continuous growth.
Services
1. Making an appointment
2. Telesales
3. Order taking
4. Satisfaction measurement
5. Loyalty operation
6. File qualification
Our Distinction
What sets us apart is our commitment to innovation, a highly skilled team, and tailored solutions. At Atlas Global Solutions, we don't just offer outsourcing services; we build lasting partnerships to ensure your long-term success.
Competitive Advantages
Why Choose Atlas Global Solutions?
Competitive Costs: Workforce rates that reduce operating costs while maintaining service quality.
Linguistic Versatility: A multilingual team to serve clients in several languages.
Sales Expertise: Specializing in sales projects with a qualified sales team.
Responsiveness: We are agile and flexible to quickly meet your changing needs.
Partnership Proposal
Scenario 1: Client Looking to Relocate Call Center to Morocco
Atlas Global Solutions offers a turnkey solution for companies looking to outsource their call center operations.
Why Choose Us?
1. Transition Expertise: A dedicated team for a smooth transition.
2. Financial Benefits: Competitive salary costs in Morocco for an economical, quality solution.
3. Linguistic Versatility: Proficiency in French, English, and Arabic for seamless communication.
Our Proposal:
Begin with a pilot project to assess the viability of relocation. We will closely monitor performance, adjusting the partnership as needed for ongoing satisfaction.
Scenario 2: Existing Call Center Seeking to Move to Morocco
Atlas Global Solutions welcomes established call centers looking to take advantage of Morocco's benefits.
Why Choose Us?
1. State-of-the-Art Infrastructure: Modern facilities equipped with the latest technologies.
2. Talent Pool: Access to the qualified talent pool in the region.
3. Responsiveness and Flexibility: Commitment to responding quickly to your changing needs and ensuring a seamless integration.
Our Proposal:
Let's work together to plan a transparent transition, collaborating closely with your team for a successful move to Morocco.
Capacity and Infrastructure
Infrastructure Tailored to Your Needs
Total Capacity: Over 50 operational workstations.
State-of-the-Art Equipment: Utilizing an automatic dialing system (dialer), quality VoIP lines, and advanced call management tools.
Dedicated Management Team: Led by an experienced engineering manager, ensuring a personalized approach from the start.
Modern Facilities: Equipped with a break room, an office for the call center director, and a meeting room for training and meetings.
OUR LOCALISATION
Adress
Quartier EL Falah 4 Bloc 14 NR 9 Mohammedia
Contact
For any inquiries, please contact us on:
AGScontactservices@gmail.com
+212 651 48 46 83